Gareth Copeland: 1.5 min

Bi-Borough councils improve SEN systems infrastructure

Bi-Borough councils, Royal Borough of Kensington and Chelsea, and Westminster City Council are to improve IT systems infrastructure across the SEN service to deliver better digital care. The authorities have awarded OLM a contract to replace existing systems with the implementation of next-generation case management system, ECLIPSE, to support the SEN (special education needs) service and integrated case recording.

The SEN service co-ordinates statutory assessment processes for more than 2,000 children and young people with special educational needs and/or disability aged 0 -25 across Westminster City Council and the Royal Borough of Kensington and Chelsea. As a shared service, whilst assessments are undertaken within the framework of governance of each authority, the direction, management and performance reporting is undertaken through a common set of procedures; making the Bi-Borough somewhat unique in the sector.

The new case management system, ECLIPSE, accommodates shared working on the same system, enabling the Bi-Borough team to work more efficiently and effectively together to provide an ongoing high quality service. The cloud-native solution works on any device, anytime, anywhere enabling case officers across the Bi-Borough to record directly, reducing administration and enabling them to concentrate on delivering the best outcomes for children and young people.

Assistant director of SEN, Julie Ely said, “We support all children and young people with SEND on their journey to adulthood, using the principles of early help, personalisation, inclusion and a focus on enabling them to achieve their chosen outcomes. The introduction of ECLIPSE from OLM will further enable joined up working, and deliver better outcomes; it is an innovative, cost-effective solution that allows our case officers access to the right information at the right time.”

Peter O’Hara, CEO and Founder of OLM, said, “OLM is looking forward to helping Westminster City Council and The Royal Borough of Kensington and Chelsea achieve their vision for children and young people with special educational needs to achieve well in early years, at school and at college and lead happy and fulfilled lives. ECLIPSE is the perfect tool to support the Authorities to provide a proactive, effective and collaborative approach to their SEN Service.



About OLM

OLM takes the complexity out of people's lives through innovation in software and services.

Using our expertise in service redesign, agile technology development, security and infrastructure, we design and deliver collaborative solutions to meet the unique challenges of the care sector.

OLM’s ECLIPSE provides a single software and service platform that meets the unique challenges of the care, health and education sectors.



Press contact:
Sarah Swain

07932 656891