Insights

Adam Ratliff: 2 minute read

The City of Wolverhampton Council are live and ready for the future with ECLIPSE

The City of Wolverhampton Council has taken the ECLIPSE platform live for Children's Social Care to support their digital transformation and promote better outcomes.

The City of Wolverhampton Council selected ECLIPSE as they wanted a system built on a single database that was adaptable and ready for the future. It was the only market solution that offered the unique benefits of Cloud First technology.

The implementation of the software allowed the City of Wolverhampton to map, review and improve their processes. The award-winning case management software was able to be easily adapted to meet the council's new ways of working. As a single cloud platform with sophisticated security, ECLIPSE was able to replace three separate systems which the City of Wolverhampton was using and deliver them on one database, reducing complexity and enabling better targeting of services.

Speaking about the project, Emma Bennett, Director of Children’s and Adult Services at the council comments “This is a huge step forward, with regards to the transformation journey for our Children’s Services, as it enables us to deliver a seamless social care service - meaning that alongside our partners we can offer a more streamlined and effective service to vulnerable young people in our city.

We selected ECLIPSE as it was a modern single platform, enabling us to transform and evolve with our practice. The solution is adaptable, which means we can continue to review, learn and adapt as we continue our journey to deliver the best possible service to those in our care.

I am proud of the team at Wolverhampton. Taking a new case management system live at the height of a pandemic is a challenge, but alongside our supportive partner, OLM, the project has been a success."

Speaking about the go-live at City of Wolverhampton Council, Mark Raeburn, Managing Director of OLM Systems said

“By improving efficiency and effectiveness, ECLIPSE frees up more time for social care professionals to spend with children, young people, and families, and helps workers to understand how they can best work with those they care for in order to provide the support they need. We are delighted that Wolverhampton's social workers have joined the ECLIPSE 35,000+ users that are transforming the face of social care."