Adam Ratliff: 2 minute read

Angus Council are live with ECLIPSE

Angus Council’s ECLIPSE software goes live, enhancing systems of support for Children and Families.

Angus Council today celebrated going live with ECLIPSE for Children’s care. This is the first of many local authorities in Scotland who have decided to make the move to our next generation platform to support their digital transformation.

Like all other local authority customers, Angus are on a digital journey to 2020, transforming the manner in which they operate, supporting citizens in the best way possible and providing digital services that are so good people prefer to use them. Staff commitment and service transformation in conjunction with technology is making the difference. Angus’s transformation will be enabled by the ECLIPSE platform.

OLM has supported Angus at every step of their journey, from CareFirst to ECLIPSE, completing upgrades at a pace suitable for them. No prescribed upgrade deadlines were initiated without input from Angus. This has provided them with the opportunity to adjust processes and procedures to work alongside new working methodologies that ECLIPSE provides.

They chose ECLIPSE because it offers them the opportunity to work in new ways and have a clear focus on each individual and their personal journey. It provides new opportunities of working that enable them to move forward, to easily identify and safeguard children in need. It will help services to support vulnerable citizens in the best manner possible.

Gavin Keith, the Eclipse Project Manager and Angus Council’s IT/Application Support Team Leader said: “The ECLIPSE software platform is an enabler of change, helping us to keep pace with the increase in demand for services by simplifying social work recording requirements. This technology is a practitioner-led system, based on our local working practices and facilitating collaborative working with our partners. ECLIPSE also supports our commitment to digital record management and the transformation of all Angus systems to secure and stable cloud-based infrastructures. 

Caroline Cooper, Angus Council’s Digital Enablement lead said: “We, like most other councils, are on a digital transformation journey and OLM have supported us throughout this process. The dedication of colleagues across the Council and OLM was outstanding to see and re-enforces our commitment to our citizens.”

Peter O’Hara, CEO and Founder, has been with the business since day one and commented on the implementation at Angus;

“Every new customer that connects with OLM is a badge of honour and being a proud Scot myself, makes this implementation an even bigger triumph. I set up OLM back in 1991 to make a difference to all local authorities and to see ECLIPSE being used to assist the children of Angus is a proud moment in my career.

When we decided to build the ECLIPSE system from the ground up with input from social workers, people called me crazy, as it was a significant investment but I knew it was the right thing to do. Now, five years later, we have local authorities live across Scotland and the UK.”

OLM has been supporting social care with its software and services for more than 28 years. We have supported our customers through three transitions in technology, with ECLIPSE being the fourth and most recent. ECLIPSE is the first and only Cloud Native solution for social care.

Cap Gemini has predicted that Cloud Native applications will become the default by 2020 due to the organisational efficiencies they deliver.

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Adam Ratliff
Marketing and Pre-Sales Manager