Chris Rose: 1 minute read

UK’s largest children’s charity chooses ECLIPSE

Barnardo’s select OLM’s ECLIPSE case management and ECLIPSE Citizen Engagement tools to ensure that children’s needs are met and voices heard.

Barnardo’s is the largest children’s charity in the UK working with more than 270,000 children, young people and families. Barnardo’s runs more than 1,000 services in local communities, has more than 700 shops, over 8,000 staff and around 20,000 volunteers who help support their work. Barnardo’s believe in children no matter their circumstances, gender, race, disability or behaviour. They support some of the most vulnerable children in the UK across a diverse range of services helping to build stronger families, safer childhoods and positive futures.

To accomplish all this Barnardo’s needed to ensure it has the best possible case management system with which to record all observations, interactions, activities and outcomes with all those they support.

Selecting a technology supplier:

Barnardo’s current case management solution is over 14 years old and a replacement was needed that is easier to use and more engaging for young people.

Barnardo's work with a large number of local authorities across the UK and have a good understanding of the social care case management systems in use. Barnardo’s spent time working with staff across the charity to understand the current and future needs and following a comprehensive procurement process selected ECLIPSE Case Management and ECLIPSE Citizen Engagement solutions.

Martin Crewe, Corporate Director – Children’s Services from Barnardo’s stated;

“With recent advances in technology, we knew that we could improve our case management system to help us to be more efficient, as well as being able to more easily demonstrate our impact.

In our selection process, the ECLIPSE Case Management and ECLIPSE Citizen Engagement solutions impressed us – the software is easy to use, child and outcomes-focused and supported engagement with the child. This will ensure that the child’s voice is heard and supports children and young people being actively engaged in their own records.

Also important was the ability to support mobile working to enable us to easily work from anywhere at any time.”

Peter O’Hara CEO and Founder of OLM stated:

We are delighted to welcome Barnardo’s into our growing family. They continue to fight for the UK’s most vulnerable children to realise the dream of their founder ‘a world where no child is turned away’. Our technology will help support this vision and the critical work that their talented teams undertake said Peter O’Hara CEO and Founder of OLM

About OLM
With over 25 years’ experience working with the Care sector, OLM, is unrivalled in its sector experience pedigree. OLM is a market leader in the Care Sector, delivering the UK’s first Cloud Native solution built directly with care practitioners. Our award winning software is used by all types of Care Organisation from charities to care providers and local authorities across the UK.