OLM @Social Work Scotland 2018

This year marks the 50th anniversary of the inception of the Social Work Scotland Act and the annual Social Work Scotland event will be reflecting this in their theme. Confidence, commitment and collaboration will be the main focus points for discussion and reflection.

As an organisation, this is how we conduct ourselves, we inspire confidence by developing ground-breaking products, have committed to the market for more than 25 years and work in collaboration with our clients. We do not develop solutions that fill the pockets of our shareholders.

Inspiring Confidence

Confidence in Social Work and the ability to inspire confidence can be seen as something that has been lost from the profession. We disagree. We feel as though the challenges have increased and navigating the waters is, therefore, choppier but there are opportunities for clearer skies ahead. We believe that technology will play a huge role in this transformation and have developed solutions that will light the way forward.

Our Eclipse solution is our guiding light and is emerging from the shadow of legacy systems to make a real difference to not only Social Care but Health and Care also. In Both Resolve Care and Insight the Eclipse solution has assisted them in receiving not one but two CQC ‘Outstanding’ ratings. In addition, Barnardo’s, the UK’s largest children’s charity has chosen Eclipse to help improve their case management efficiency and save time and money.

Sam Monaghan & Martin Crewe, Corporate Directors – Children’s Services from Barnardo’s state;
“…In our selection process, the Eclipse and MyLife solutions impressed us – the software is easy to use, child and outcomes-focused and supported engagement with the child. This will ensure that the child’s voice is heard and supports children and young people being actively engaged in their own records.

Also important was the ability to support mobile working to enable us to easily work from anywhere at any time.”

The Eclipse software inspires confidence in these organisations, through its easy-to-use, intuitive nature that supports flexible working and improved efficiencies. In addition to Barnardo’s, Birmingham City Council and Wolverhampton City Council have signed up to Eclipse, seeing the benefits that technology can provide.

You can see these benefits for yourself at this year’s Social Work Scotland event. We will be at stand number 10.


We are in a long-term relationship with Social Care. We have been designing technologies for the sector for the past 27 years and are not about to leave now. We have no shareholders that we are beholden to and by utilising the Cloud, can keep costs down. We are able to charge the fairest price possible without compromising on quality.

By ensuring that we remain independent, we can design solutions from the ground up that will be as useful today as they will be in ten years’ time. We have committed to the future of Health and Social Care technology, investing heavily in Scotland, not simply providing lip service to the county.

With a base in Glasgow, we work with more than 70% of the local authorities in Scotland, creating the largest community in the country. We have a dedicated team who is based in there 24/7 and has intimate knowledge of the policies and procedures that need to be adhered to.

Our Scottish Criminal Justice system ticks off all of the legislative requirements and can be seen at Social Work Scotland, simply visit stand number 10.

A collaborative approach

We created the pioneering, Eclipse system as with all of our other technologies, alongside Social Workers. 10,000 Social Workers from across the UK were involved in the development of Eclipse. It is not simply a marketing term to say that, ‘Eclipse was built on the foundations of collaboration’, it was and we are very proud of this fact.

When looking at potential solutions, Birmingham City Council, noticed the collaborative foundations that have been built into Eclipse. Alastair Gibbons, Executive Director of Children's Services from Birmingham City Council said:

“OLM’s Eclipse solution has been built with Social Workers and has the functionality and performance that will help us to deliver service improvements and achieve better-integrated working.”

We have designed a case management solution in Eclipse that solves the pain points in today’s social work.  Social Workers told us that they were tired of the duplication in the system, they needed to streamline the process and unshackle themselves from their desks. We listened. They told us that they needed flexibility in the way in which they accessed case notes, not being tied to the office and printed copies. We listened. Social Workers told us that they needed a system that enabled multi-agency working with ease. We listened.

We listened to all of the pain points and created Eclipse to counter these. We know that it has achieved what it has set out to do and are happy to spread the good word. Eclipse is here to stay. Invest today to be ready for Digital 2020.

Our Eclipse system is the personification of effective collaboration and we will be showcasing it at SWS Scotland, stand number 10.