Since the Care Quality Commission (CQC) changed its inspection process, few learning disability care homes have achieved an outstanding rating. But both of Resolve Care’s homes have the distinction.
In this article, you can hear directly from the owners of Resolve, Anne Graham and David King about how they achieved Outstanding ratings in both their care homes by focusing on giving residents the best life possible, placing an emphasis on surroundings and community engagement and building strong and meaningful relationships across the board. The organisation also realised the key role that technology plays in cutting out unnecessary admin and freeing up more staff time to deliver quality care.
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