Care providers choose Eclipse

Continuing to build momentum and offer providers effective change management, two new care organisations have joined the revolution and chosen Eclipse. Testament to strength of the product and confidence that clients have in the system, SCASS Ltd and Engage Norfolk have signed up to Eclipse for five years. These deals come hot on the heels of three other high-profile clients.

SCASS Ltd is a small independent non-profit making organisation based in East London, which specialises in caring for young people who have learning disabilities, special needs and physical disabilities. Not only do they care for people in a care provider setting, they also run a re-source centre for young adults, with the centre offering them the opportunity to meet their peers in a more relaxed environment. Based in East London, they offer an exceptional level of person-centred care and their CQC inspection results reflect that. Their current CQC rating is Good; Outstanding is where want to be; and they have invested in Eclipse to help them get there!

Engage Norfolk work closely with service users and clients to develop person-centred plans. They create tailored packages of support in which goals and outcomes are designed to help clients work towards their dreams and aspirations and enable them to live life their way. Person-centred care is their key concern and they have no limit on who they can support. By working with service users and their families directly they are able to paint a picture of exactly how each individual operates. Staff at Engage understand that everybody is different and has his or her dreams for the future and a specific vision of how they want to live their life. A ‘one service fits all’ is not what they are about and they saw the potential that Eclipse offered to help them grow and develop, to get the recognition that they deserve.

Eclipse Care Management Software

Eclipse provides care professionals with a fast, simple and secure system to record and manage all aspects of person-centred care. Assessments, notes, care plans and resident records can be captured, stored and retrieved quickly and efficiently, minimising form-filling and the burden of admin. It frees up staff to maximise time spent with those that need it the most, the service users they care for.

Paper records are common place within care homes for a variety of reasons. Some do not have the internal skills necessary to utilise Word documents and spreadsheets needed for the recording of data. This, alongside the use of paper records is not secure and can also lead to data loss and confidentiality breaches. By using the Eclipse care management software, providers are given a system that is completely secure with only authorised staff able to access client records. Both SCASS Ltd and Engage Norfolk utilise paper records for their case recording, in a similar manner to Resolve Care before them.

Resolve Care were an early adopter of the Eclipse Care management software and used it to achieve not one but two Outstanding ratings from the CQC. These ratings are the holy grail for care providers that few achieve but all aim for. Anne Graham, co-owner at Resolve explains;

“The Eclipse software gives you a lot more time. Our support workers use it on their tablets so they don’t have to go into an office to type up their notes, they can do it while they are watching the telly [with the service user]. Team leaders would have to spend a lot of time in the office if they didn’t have their tablets or smartphones to make instant updates; we cannot have someone’s paper file in viewdue to data protection and confidentiality .”

As Anne’s comment suggests, the Eclipse software provides a sense of freedom that other solutions do not. It is fully responsive and will work across tablets, laptops, tablets and mobile devices. For organisations such as Resolve, SCASS Ltd and Engage Norfolk it provides a simple, yet valuable time-saving element that is critical in the long run. Eclipse provides simplicity within its complex shell and gives professionals a helping hand.

Would you like to find out more and join those choosing effective case management software? Software that puts the power back with the user and offers freedom? Contact us today to find out more.